Every capability, one concierge.
Everything Vocero does, grouped the way it actually works — channels, accuracy, knowledge, commerce, operations, and proof.
One identity, every channel.
Web, WhatsApp, iMessage, and voice resolve to a single customer and one continuous conversation — and each customer is met in their own language.
Measured, monitored, audited.
An LLM judge audits every reply for correctness at your volume. When it flags one, a proposed fix is checked against the eval set before anyone approves it — so trust isn't a hope, it's a record.
Reply quoted a 20-minute recoat window not present in the cited TDS. No source backs the figure.
Grounded in what you know.
A bespoke domain pack built from your real documents, retrieved by meaning — and the same brain whether your customer types or talks.
We run it, humans on call.
Built, tuned, launched, and monitored by our team — with your people able to step into the live thread and hand back, not chase a ticket.
See the value, surface the gaps.
Per-client analytics that show the return, mine the objections costing sales, and reveal what your knowledge base is missing — with sentiment, location, and live tracking awareness.
It builds the cart, in-chat.
Most agents that act do refunds and cancellations. On the roadmap, ours sells — building the cart and walking a kit configurator with live pricing, then tying the revenue to the exact conversation that drove it.
It knows when not to speak.
The concierge notices a stalled cart or a hesitation and speaks up at the right moment. On the roadmap, every nudge is governed by a restraint ledger — the discipline is the point.
A small roster, on purpose.
We take a few clients per vertical and size our guarantees to your volume — the opposite of a platform that needs a logo wall and enterprise-scale accounts.
See it built around your brand.
A tailored demo, grounded in a slice of your real knowledge.
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